Prep and care

Before Your Appointment

It is necessary to have clean lashes for the best retention possible.
Refrain from wearing mascara or any eye makeup to your appointment. 
Refrain from using waterproof mascara three days prior as it leaves an oily residue that can affect retention. 
Refrain from caffeine three hours prior as it can make the lashes flutter and more difficult to lash. 
Avoid products such as oils, glycols, cream based eyeshadows and eyeliners that contain oils. 

Please inform your stylist of any known allergies. 
Please turn your phone on silent as a courtesy to everyone. 
Please do not bring kids as your eyes will be closed the entire time. 
Please no extra guests as seating is limited.

During Your Appointment

Refrain from opening your eyes while lashing is in progress. 
Minimal talking is advised to keep the eyelash pads in place. 
Inform your stylist if you experience any concerns. 
Lay still, relax, and feel free to ask for a blanket or bolster as we wish for you to feel your most comfortable.

After Your Appointment: Do's

Use oil-free and glycol-free products. 
Use the recommended lash cleanser as advised daily for healthy and clean lashes.
(i.e. Always after tears, swimming in salt water or chlorine) 
Use your lash wand to gently brush through your lashes (when dry only) and fluff lashes.
Use a lash sealer (as needed) to ensure better retention. 
Use a lash serum (as needed) during lash shedding phases or to strengthen your natural lashes.
Use a silk pillowcase or sleep mask while you sleep. 

After Your Appointment: Do Not's

Don’t get your lashes wet within the first 24 hours as the bond continues to set. 
Don’t swim, shower, facial, steam, tears, hot yoga, exercise, yard work or anything that induces perspiring. 
Don’t tan or spray tan before or after your appointment within 24 hours.
Don’t pick, pull or rub your lashes. 
Don’t apply mascara onto your eyelash extensions or use an eyelash curler. 
Don’t get near direct heat  (i.e. hairdryers, grills, or ovens) as it can singe your lashes.
Don’t use products that contain oils or glycols as they can interfere with retention. 
Don’t forget to clean your lashes prior to your lash fill appointments for the best possible retention.

We hope you love and enjoy your luxurious lashes!